Professional Features Coaching is fast becoming the must-have leadership skill and this book shows how anyone can become a brilliant coach at work. Based on methods specifically developed and proven in business, you will discover what it takes to be a coach, how to use the core coaching methods and how to apply these to common coaching scenarios.
Containing simple,practical ways to becoming a brilliant coach at work, you will be able to unlock your own unique coaching ability and reap the rewards in no time at all!
About the Author Julie Starr is a highly respected coach and management consultant who works with both organisations and individuals. She has over 20 years experience within business and change management focusing on the opportunity presented by people. She combines many years of coaching experience with a constant study related to human success and fulfilment, to develop coaching practices and principles that really work.
Table of Contents Part 1 Awareness 1 What is coaching? 2 What is the mindset of a coaching manager? 3 How does our ego limit our ability to coach?
Part 2 Ability 4 Building rapport or relationship 5 Focused listening 6 Effective questioning 7 A flexible style of influence 8 Constructive feedback
Part 3 Application 9 Off-line: when the coachee has the topic or agenda 10 Off-line: when the manager has the topic or agenda 11 Off-line: when both the coachee and the manager have things to discuss 12 On-line: Response Coaching