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2nd Edition, 2013
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| Title | Crucial Accountability : Tools for Resolving Violated Expectations, Broken Commitments and Bad Behavior |
| Author | Kerry Patterson , Joseph Grenny , Ron Mcmillan , David Maxfield , Al Switzler |
| Publisher | Mcgraw Hill Education (India) |
| ISBN | 9789351340010 |
| Edition | 2nd Edition, 2013 |
| Number of Pages | 304 |
| Country | India |
| Language | English |
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