Quality Management

2nd Edition, 2009

Quality Management (Paperback)

Creating and Sustaining Organizational Effectiveness

TK. 10,798

বইটি বিদেশি প্রকাশনী বা সাপ্লাইয়ারের নিকট থেকে সংগ্রহ করে আনতে আমাদের ৩০ থেকে ৪০ কর্মদিবস সময় লেগে যেতে পারে।

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Table of Contents
1. Organizational Effectiveness
2. Organizational Philosophy
3. Quality Systems
4. Creating a Customer Focus
5. Organizational Leadership
6. Strategic Planning
7. Human Resource Development and Management
8. Managing the Supply Chain
9. Measures of Organizational Success
10. Benchmarking
11. Process Management
12. Lean Tools and Techniques
13. Problem-Solving Tools and Techniques
14. Project Management
15. Business Results
Appendix 1 Z Tables
Appendix 2 X and R Chart Factors
Appendix 3 Malcolm Baldrige National Quality Award
Organizational Effectiveness Evaluation
Appendix 4 Websites for Quality
Appendix 5 Attribute Charts
Glossary
Answers to Selected Problems
Bibliography
Index
Title Quality Management
Author
Publisher
ISBN 9788120339996
Edition 2nd Edition, 2009
Number of Pages 588
Country India
Language English

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Quality Management

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