1st Edition, 2009

Raving Fans: A Revolutionary Approach To Customer Service (Hardcover)

by Kenneth Blanchard

Category: Department of Entrepreneurship and Leadership

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TK. 3,998

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Specification
Author

Title	Raving Fans: A Revolutionary Approach To Customer Service
Author	Kenneth Blanchard
Publisher	Harpercollins publishers (India)
ISBN	9780688123161
Edition	1st Edition, 2009
Number of Pages	137
Country	India
Language	English

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Kenneth Blanchard

Kenneth Hartley Blanchard (born May 6, 1939) is an American author. His extensive writing career includes over 60 published books, most of which are co-authored books. His most successful book, The One Minute Manager, has sold over 13 million copies and been translated into many languages.(citation needed) Blanchard is also the Chief Spiritual Officer of The Ken Blanchard Companies, an international management training and consulting firm that he and his wife, Marjorie Blanchard, co-founded in 1979 in San Diego, California. Blanchard is known for the quote "None of us is as smart as all of us."